Migration of customer and login data Your existing data is important. That's why we help you migrate all data from your current shop without your customers noticing. You can choose which data you want to transfer. Migration of all your d... Data import & export 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
Why can't I activate all saldiaApps? Certain saldiaApps are only unlocked after switching to a subscription. More details about which features/saldiaApps are included in each subscription can be found under Settings -> Change Subscriptio... Apps & Add-Ons General 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
Can you implement a new function in saldia for me? Yes, in general, everything is possible. We are constantly developing saldia to provide you with a great e-commerce experience. Therefore, it is possible that your desired feature is already in planni... General 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
Open sitemap To access the sitemap of your shop, you need to add "/sitemap.xml" to the link of your shop. For example, "test.saldia.ch/sitemap.xml" or "domain.ch/sitemap.xml": After that, the sitemap of your shop ... General 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
With which browsers is saldia compatible? All functions in the saldia Backend, ProBackend, and saldia Shop are supported by all modern browsers. The tools and the shop are optimized for both desktop and mobile.... General 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
Why is my domain not working? There may be various reasons for this. 1. Have all DNS settings been made? In the article " Link Domain with saldia " It is explained exactly which settings need to be made. If you need help or someth... Domain General 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
How can I pay? How is billing done? You can pay annually or monthly by invoice or credit card. Please note that with annual billing the subscription cannot be canceled before the end of the term. Before the subscription is renewed for a... 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
Will my subscription be renewed automatically? If you are in the free trial phase, then no. If you already have a paid subscription, then yes - so that you can continue working comfortably. However, you have the option of canceling your subscripti... 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
How can I cancel? If you no longer need your subscription, you can cancel your subscription at the end of the next billing period. Please note that the cancellation of your subscription is only valid via the subscripti... 🛠️ Other 🛠️ Shopversion: Easy 🛠️ Shopversion: Enterprise
Is there a free trial version? Yes, you can use saldia with full functionality for 30 days for free! If you decide to subscribe after just a few days, we will only charge you at the end of the 30-day trial period. If you don't choo... General 🛠️ Other 🛠️ Shopversion: Easy
